flight simulation experience prices

Terms & Conditions

Please click here to review our preflight checklist.

Jet Simulation Terms and Conditions


'We', 'us' or 'our' refers to Jet Simulation Limited, registered in England No. 07089645. Registered Office: The White Cottage, Salterton, Salisbury, Wiltshire, SP46AN
'You', 'your' refers to the person purchasing the voucher or the person redeeming it.
'Visitor' refers to the person redeeming the voucher or persons accompanying the person who is doing so.

When a person redeeming a voucher brings visitors with them to take part in some or all of the experience then ALL of these terms and conditions, rules and restrictions apply in full to them as well.

We have to refuse any visitor entry where they fail to meet these requirements as set out below.

Age and Height restrictions

Visitors must be 14 years or older and a minimum of 1.35 metres in height. Visitors under 18 years of age must be accompanied by a responsible adult. Some training centres do not permit persons under the age of 18 on site so please enquire before purchasing if you want to fly at a specific location.


ALL visitors must have a valid Passport or UK Driving Licence, to be shown on arrival to the Flight Simulator Centre. No visitor will be permitted to enter any Flight Simulator Centre without valid documentation. If you book a session and arrive with no documentation no refund will be given.

If you are doing a professional training flight or LPC with us, please bring your UK licence, foreign licence (if any), valid EASA medical, logbook and any other documentation that is proof of currency on type and total hours. Please also bring your own QRH if and checklists if you have one. Generally speaking the TRI/E will provide you with checklists.


If you have ANY medical restrictions, ask before booking. This includes any health issues for passengers accompanying you on the day.  

Expect turbulence and movement as you would on a real aircraft. Visitors must be in good health and free from heart, back or neck problems. Where motion sickness or other conditions might be aggravated by the motion of the simulator then the simulation can be conducted without motion.

We recommend that expectant mothers, anyone suffering from epilepsy, or people with recent head/ spinal injuries should not participate. If you have any further questions about health issues please click here to contact us.

Simulator Centre Rules

  • Visitors must be dressed appropriately in smart casual clothing with flat shoes.
  • Visitors must not be under the influence of drugs or alcohol.
  • Cameras are allowed but photographs may only be taken within the confines of the simulator flight deck.
  • No food and drink in the simulators or briefing rooms.
  • No smoking anywhere inside the centre buildings.
  • Visitors must agree that personal data provided can be stored and used by Jet Simulation in accordance with the Data Protection Act and our Privacy Policy.
  • Your information and the details of your purchase, booking or visit may be provided to government authorities in the interests of aviation security under the Prevention of Terrorism Act.


All Flight Simulators have at least 2 seats just behind the front seats for passengers. Many of the flight simulators have more and we encourage you to bring friends! Please visit the page for the type of aircraft you would like to book or have booked or click here to contact us to find out more.

Passengers must use the full harness provided when using the Full Motion Flight Simulators.
Where appropriate these Terms and Conditions apply to passengers.

Gift Vouchers

Vouchers are valid for twelve months. You will find the expiry date printed on the voucher. Simulator sessions must be booked and completed prior to the expiry date. Beyond this date the voucher will cease to be valid.

Vouchers purchased are for the TIME PERIOD of the Flight Simulator Experience and not for a particular aircraft type or location. A specific location and simulator may be chosen at the time of booking.

Expired Vouchers

Unredeemed vouchers that have passed their expiry date by up to 30 days may still be redeemed for an administrative fee on management discretion. Customers will have to pay any administrative fees due and book the session in to be flown within a maximum of 60 days of the expiry date of the voucher. Any vouchers that have expired by more than 30 days will be unusable.

Simulator and Location Availability

All bookings are subject to availability and offered on a first come first serve bases. Jet Simulation is unable to reserve bookings without a definite confirmation from the customer. Any availability offered is correct at the specific time of the request and can not be guaranteed to be the same after any length of delay (no matter how small) between the availability request and customer booking confirmation.

Jet Simulation will do as much as possible in order to book sessions in for preferred times, dates, locations and aircraft types however this is subject to availability. If you have specific requirements for locations, simulators or specific dates only, we suggest you contact us first before purchasing your voucher.

Discount Vouchers and Coupons

A Jet Simulation Discount or Special Offer will always include a specific Coupon Code. If you have a Jet Simulation Coupon Code you must provide it in the space provided on the checkout page. Only one Coupon Code may be used per purchase.


All refunds are subject to a 15% administration fee and cost of postage, and can be issued up to a maximum of 14 days after purchase. All refunds will be made to the person who purchased the voucher and any monies will be refunded the same way the payment was first made. This does not affect your statutory rights.

Postal Delivery 

All Printed Gift Vouchers and merchandise purchased are dispatched by First Class Royal Mail in a plain envelope. 

All items will we dispatched within 7 working days. Order cut-off for all delivery services is 2pm (UK time). Orders placed after 2pm will be treated, for the purposes of delivery, as having been placed the next working day. All delivery timescales are approximate and subject to availability. The precise timing of a delivery cannot be specified. 

Every care is taken to show products only in stock on our website, however on rare events this may not be possible. If a product is found to be out of stock, we will inform you of your options.

Larger deliveries may require a signature to confirm receipt. If you're not in when we arrive with your delivery, we'll leave a card to tell you we've called. We will normally deliver again the next working day. If this isn't convenient for you, just call the number on the card and we'll arrange an alternative delivery day.

Our couriers will try to deliver your parcel to you at your door. If you'd like us to leave your delivery with a neighbour or in a secure place, just let us know when you place your order. You can tell us in the special request box at the bottom when you checkout. We'll drop a card through the door to let you know where we've left your parcel.

Cancellation and Rescheduling

If you cancel your booking within 30 days of your booking date, Jet Simulation will not be able to refund your voucher and you will loose your chance to fly as well as any monies paid.

If you wish to reschedule a booking before the 30 day period begins you can simply contact us with your voucher number.

Click here to contact us about rescheduling.


You are welcome to take photos of your experience however specific training centre rules apply and some do not allow any photography. Please click here to email us and confirm the rules at the training centre you wish fly at before booking.


By purchasing or redeeming a Jet Simulation gift voucher or session, you agree that Jet Simulation shall not be liable for the cancellation, postponement or alteration of any simulator session for reasons beyond our control including acts of God, mechanical failure, location changes or otherwise. In the event any session booked is required to be cancelled for any reason by Jet Simulation and we are unable to offer an alternative, the maximum monies refunded will be the sale price of the session. Jet Simulation will not be held liable for any other out of pocket expenses regardless of fault.

For LPC revalidations, customers are required to check with CAA and make sure they meet all requirements for an LPC to be completed. Jet Simulation LTD will not be held responsible or liable for a customer not being able to have their license renewed due to not meeting CAA/EASA prerequisite. Customers must take full responsibility for translations of CAA/ EASA documentation and clarification of any responses received by the CAA regarding their licence.

For any other training sessions booked including but not limited to interview preparations, Jet Simulation will endeavour to pass on the most up to date and accurate information, however will not be liable if such information is found to be inaccurate. This includes but is not limited to flight profiles, information and briefing packs, standard operating procedures (SOPs) and interview questions asked by specific airlines.

Security Of Your Information

Jet Simulation LTD are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. When asking for personal information we always transfer this information using SSL or other similar technology. This ensures encryption prevention any other unauthorised parties to access your details. We use Sage Pay to collect/process transaction information and you may view their security policy here.

Applicable Law

This agreement shall be governed by, and construed in accordance with, the laws of England. Current English law applies and you submit to the exclusive jurisdiction of the English Courts to settle any disputes that may arise. Where one or more parts of these terms and conditions are found to be invalid the rest will survive and remain in force.

These terms and conditions will apply to purchasing, receiving or using a Jet Simulation voucher or session, whether or not the voucher holder is the original purchaser. Jet Simulation reserves the right to change these terms and conditions without prior notice and you should check these for changes which may so occur.

At the time of your booking Jet Simulation and the Simulator Centres retain the right to refuse admittance to any visitor who does not meet the criteria above. Should this happen, no refund will be given.

Failure by Jet Simulation to enforce any of the provisions within these terms will not be construed as a waiver of such provisions and can still be enforced.

If you have any questions about the Jet Simulation terms and conditions please click here to contact us.

Please click here to review our preflight checklist.